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Published on May 9th, 2018 | by John Kane

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Mychargeback.com Review – My Charge Back

Today I’m looking at a new service built to help traders that believe they’ve been scammed get their money back, MyChargeBack.com. The creators of this service specialized in the fields of Binary Options, Forex or CFD brokers. Obviously for the purposes of my review, the focus will be on binary options, and this seems to be the market they advertise in most frequently.

The creator of this software is Mark Timmons, he claims that he was scammed once in the past, and that led into creating this company, Cactil, LLC. There is no full address, but we are told the location of the offices is in Cedarhurst, New York. Traders can contact support by email info@mychargeback.com or phoning 1-888-350-8030 in the US, 1-647-946-8583 in Canada, 44-20-806-80493 in the UK and 61-2-8015-5645 in Australia. There are no office hours so you are best to email first and inquire when you can call.

MyChargeBack.com Review

The point of the MyChargeBack.com service is to get your money back. They go about this by helping in the preparation of material that your bank will require in order to make the decision on your charge back. Each quote is personal, on a case by case basis but I’ve read one scenario where a trader wanted to recover $4550 and was quoted an up front fee of $750 USD. This does seem steep, but if it works, then it could be worth it. Yet, if you were to get the chargeback on your own, then that would be even more promising. So, it’s important that we analyze what exactly they are offering, and determine if that’s not something we can do on our own.

Personally, I feel like the creators of this service should be charging after they win your money back, not before. Or at the very least, put that money in a trust so that you don’t lose more money if they are unsuccessful.

Expertise

There are a few points that MyChargeBack.com believes they have expertise that will ensure traders recover their money.

  • They know what the bank needs to hear.
  • They know what type of mistakes the banks often make that lose your chargeback.
  • They know when you need to escalate your case within the bank.
  • They know know how many people live on mars. I’m not sure why this is here, seems off-brand and unprofessional considering the rest of the web-site.
  • They know how to present the chargeback “in the most effective manner.

These seem like valid points, but none of them really go into any detail. I feel like this service offers a guiding hand on your shoulder, but I’m not sure if it’s really necessary. If you know how to stomp your feet, and clap your hands loud enough, I believe that you can get this done on your own.

Client Feedback

There doesn’t seem to be any real client feedback for this service. The Win ChargeBack fund recovery service I reviewed last week had much more client feedback.

This service only seems to have a reddit thread made about 7 months ago and the majority of the posters are highly skeptical.

Conclusion

At this point in time I don’t believe I would signup for MyChargeBack.com. I would probably try and do this on my own, to see if I could recover my funds without having to pay someone nearly $1000 to do it for me, with no real promises of success or client feedback. My Win Charge Back is a better solution, but I don’t think I’d use either. In the end, its up to you.

My hope is that we will hear from some actual clients now, and that will help change my opinion on this completely. Thank you for reading, and let me know if you need any help trading binary options.

Mychargeback.com Review – My Charge Back John Kane

Summary: This is another new service claiming to help traders recover scammed funds. There seems to be quite a few of these popping up lately.

3.2


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74 Responses to Mychargeback.com Review – My Charge Back

  1. kai outzen says:

    Hi . Can anyone tell me if they lost money to L Binary broker , They disappeared off line in March 2016 with all clients money including mine .

  2. James says:

    i was scammed for over £16000 before christmas by a company called FXP Markets, i decided to use mycharge back, to date i have received £1242.43 refund, so there is still along way to go they have promised they will use there own money to invest on there account in my name, any profit made out of the account will be mine and they will send me that money until my original deposit is payed back, i haven’t a clue if they are talking bulshit, or if charge back have managed to get the ball rolling, the fact is my bank, action fraud (the police), and the FCA Financial Conduct Authority, have not been able to retrieve any money, i have been putting one withdrawal request after another and every time i do. someone phones me trying to offer solutions, i have a record app on my phone and i am recording every call i receive, i am sending these to mycharge back, for evidence to help with the case, i am not 100% sure if it is my efforts that are working, or if it is hard work of charge back, i have paid my upfront cost so i will be happy to pay the 25% if i get all of my money back.

  3. John says:

    Thanks for sharing this information Theodor.

  4. Clarina K. says:

    I don’t know what the particulars of Alan’s case were, of course. I only know the particulars of my own case. I also suspect that every case is different.

    In my case, I certainly could not have gotten my own money back myself without MyChargeback’s assistance. I know that because I tried, more than once. My bank didn’t event want to speak with me. They told me to go work it out with the merchant. Of course, the “merchant” was a scammer and didn’t want to work anything out with me, so I was caught in a vicious circle.

    The representative at MyChargeback who handled my case spoke with my bank’s dispute team on multiple occasions. The bank eventually agreed that I had dispute rights and processed a chargeback. It worked.

    MyChargeback came through for me and I’m quite satisfied. Their representatives I dealt with were dedicated to helping me.

  5. Reuben Eliaz says:

    Thomas: While we have no one by the name of Thomas Germaine registered in our files as a client, permit me to note that while we cannot guarantee 100% success, we do guarantee 100% effort. While we are prepared to spend as much time trying to convince a bank to do so, the issuing bank has to decide if it will raise a dispute. If it does not, we can provide a bank recall, which is a longer process because it involves the acquiring bank rather than the issuing bank. In any event, we are happy to see that you were ultimately able to retrieve your funds through what we will presume was a fully legal procedure.

  6. Reuben Eliaz says:

    I am the Media Relations Manager of MyChargeBack.com, and while I do not make it a practice to respond online to comments about our company, I feel obliged to do so in this case in order to address a number of inaccuracies and accusations in this thread.

    1. Gillian Bernobik: I have been assured by my colleague Rami that he has been in touch with you regarding your case. Needless to say, there is more than one Rami in this world (Google lists 51.3 million sites on which the name appears), and it is a mere but not unusual coincidence that the scammer you dealt with employs one with the same name.

    2. Mozza: We are not a Canadian company. We are an American company headquartered in New York. We can send you the URL where you can find proof of our corporate registration in Delaware.

    3. fpeivissa: We maintain internet phone numbers in the US, Canada, Britain, and Australia in order to serve an international clientele and save them from having to pay international calling rates.

    4. David suspects ” that MyCargeback.com is, itself, a SCAM. Reason: I ALMOST got into bed with FM-FX but, after some investigation after my initial contact with them via Facebook, and finding that they had a terrible track record of not doing what they promised and not giving refunds, told the person who kept phoning me to GO AWAY and NEVER contact me again. I had not put ANY money with them … then, lo and behold, three days later I get an unsolicited email from “info@mychargeback.com” offering their services to get my money back!!!
    HIGHLY SUSPICIOUS”

    David: MyChargeBack has served thousands of clients and recovered more than $4 in their funds to date. Moreover, we appear on the web site of the Better Business Bureau of New York, which has given us an A- rating. Can you say the same thing about the outfit that scammed you?

    We do not and never have conducted any marketing campaign by sending unsolicited emails. Perhaps it would have been fair to ask us first before suggesting that we are in cahoots with a scammer. If you retained a copy of that email, we would appreciate it if you could forward it to us so we can examine it. Perhaps you are confusing the chronology or perhaps you had left your contact information on our site or know of someone who left it in your name after having heard of your situation.

    5. Jason writes that he had “contacted MyChargeback.com by email but by the time they called me back i had already begun negotiation on my own with the company that i suspected may have scammed me; i felt i would be able to probably recover most of my money by myself, so by the time MyChargeback called me i told them am already in negotiations with the company that i suspect may have scammed me and i don’t need to unecessarily alarm that vendor that i will be appointing Mychargeback.com to follow up on my money in case the vendor refused to return my money. They agreed but insisted i sign up with them by paying 50% of their upfront fee of USD 850. I made it very clear that if the outcome of my already begun negotiations with the scam vendor are successful then they will not pursue any work and will refund me my $425. So they said they will not begin any work pending instructions from me. I was eventually actually able to recover all of my money through direct negotiation with the vendor that i suspected was a scam. So when i told Mychargeback.com that and demanded they return my $450 as agreed previously with them they refused saying they already begun their research work ! They broke the agreement we had, did ABSOLUTELY no work for me that contributed in anyway in recovering one dollar from the vendor and in the end the vendor that i suspected may have been a scammer returned all my money while Mychargeback cheated me with $425. They seem TOO eager to immediately get you to sign a contract and pay 50% of a somewhat large fee while promising no real benefit. They will also charge 25% of any amount recovered but will deduct the initial fee. I was very dissappointed with their lack of integrity, they criticize scammers but they reek ‘rip-of’f / scammer’ i would for sure avoid them i were you. a totally lously and untrustworthy company. They are a rip off !”

    First Jason, MyChargeBack does not begin work on a case before the client signs a contract. The contract you signed states in Paragraph 9(a), and I quote, that “For services provided under Schedule A, the Client agrees to pay the Company a non-refundable retainer of $850 (USD) or equivalent via Credit/Debit Card/Wire before the Company begins to provide any services.” Even after signing the contract you could have prevented it form entering into force by not paying the first half of the retainer, but you chose to pay it anyway.

    Second, as per Paragraph 4 of our contract, and I quote, “You remain responsible for any decisions that you make, and in taking such decisions regards must be given to the restrictions on the scope of our work.” We began work on your case because you signed it. You were free not to, but at the time you chose otherwise and, therefore, “remain responsible” for your decisions.

    Third, as per Schedule A of our contract, once it is signed we begin to assemble relevant documentation, prepare a cancellation of service notice that the client sends to the scammer and then, assuming the scammer does not refund the client’s funds in their entirety, an extensive brief that the client will eventually submit to the bank, together with a formal chargeback request. All of this can take up to two weeks of time by our staff. This is real work that they perform. Their work hours and all associated costs are covered by the retainer. We don’t make any money off of it and it’s certainly not a “rip off.” We cannot provide these extensive services for free because, if we were to do so, our clients would have no incentive to pay for them afterwards.

    Fourth, upon contacting us, we always advise prospective clients NOT to conduct independent negotiations with scammers, and we would have advised you as well. Based on our experience, the minority who respond tend to offer only a partial settlement, and only in exchange for a waiver signed by the victim in which he or she is required to promise not to take any other action or publicize the particulars of the case. This is obviously not in the victim’s interest. We have had numerous clients who have come to us after accepting such partial settlements who then request our help in recovering the remainder of their money, but unfortunately, there is nothing we can do at that point under the circumstances. If, in your case, the scammer willingly agreed to a full remuneration on the spot, that is the exception to the rule. You should consider yourself very lucky. Most others will not share such luck.

    Nonetheless, precisely because we are responsive to our clients, we are willing to review the particulars of your case if you contact us offline.

    • Scott says:

      Reuben Eliaz, please explain the following facts:

      1. Every email you send out contains the statement “MyChargeBack.com is owned by Cactil, LLC, USA.” I go online to Delaware’s Division of Corporations hoping to learn more about Cactil, llc. What I learn is that the Registered Agent is “The Company Corporation” in Wilmington, DE. Hmmm. This is not helpful in understanding more about the people behind Cactil or mychargeback. Being incorporated in Delaware doesn’t mean much to me, because we all know how easy it is to incorporate in Delaware. Anyone can do it in 10 minutes for very little money. So that piece of information was useless. No background substance in the incorporating information.

      2. In a Google search, I find two static websites (https://www.cactil-llc.com and https://cactilpartners.com). They are very basic. It looks like someone created them just so Cactil has a presence on the web. They contain no real information, but they do claim expertise in financial negotiation and settlement. There are no links to back up any claims. Only two names appear on the Cactilpartners site: the founder is listed as “M.Y. Timinksy” (which is likely a misspelling, by the way – what founder would allow his last name to be misspelled on the website, I ask myself???) and CEO Michael Cohen. When I google the phrase “Michael Cohen Cactil”, Google returns photos of President Donald J. Trump’s personal attorney who is under investigation by the Justice Department for bank fraud, wire fraud, and campaign finance violations, among other things.

      Can you tell me, Reuben Eliaz: is the CEO of Cactil LLC this same Michael Cohen who is under investigation? If not, would you please point me to a website, a LinkedIn profile, or some other site where I may learn more about the CEO and Executive Team of Cactil and MyChargeBack?

      3. Timinsky and Cohen are running Cactil, and therefore they are running mychargeback. Right? It’s right there in every email you send out. You’re proud of this. You state this for people to understand as a point of reference. Well, this is all the information I have to go on. When I ask your employee Norman Hirschel about both of these individuals he completely ignores my question. Completely. I ask myself: is there something to hide here?

      Norman’s only response to me is an explanation of the BBB, and that you have an A- rating. I already know that from my google searches of you. You hang everything on the BBB’s A- rating. Is that it???

      I don’t get it. You KNOW that our biggest fear is sending more money to an organization that isn’t transparent about the way they do business — that we’re going to get scammed again. We want to know who the owners are. We want to know who is running the company, and their reputations. We want to know why we should engage you.

      You have given us very little reason to trust you, and from what I have learned in a few internet searches, you have given us a lot of reasons NOT to trust you.

      Don’t be silent. Tell us what’s going on at Cactil llc, your parent company.

      Facts, Mr. Eliaz. Transparency. It’s all about trust.

      • Reuben Eliaz says:

        In reply to Scott Bean:

        My colleagues have repeatedly attempted to phone you using the number you left for us but the voice operator keeps saying “We can’t complete your call.”

        We understand. You were scammed and skepticism is a natural reaction for someone in your position.

        Yes, Cactil is registered in Delaware. Over a million businesses — more than 50% of publicly traded companies in the U.S. and more than 60% of Fortune 500 companies are incorporated in Delaware. And they include just about every major financial institution, from Capital One to Citbank to JPMorgan Chase. They are registered in Delaware because their sheer numbers enable them to rub shoulders, which is always good for business, and because of financial incentives.

        Unlike those big publicly traded corporations, however, Cactil is privately-owned. We are not obliged to publish names of our investors and employees.

        While we’re not required to answer, of course, but seeing how important it is for you, we would like to assure you that the Michael Cohen to whom you refer is not the Michael Cohen associated with Cactil. It’s not an uncommon name. There are 1,783 different people named Michael Cohen on LinkedIn, and it’s the most common surname in New York state. It’s also the 320th most common in the United States, shared by 87,226 different people.

        Regarding trust, we would refer you to Trustpilot.com, where you can review what former MyChargeBack clients actually say about us. In addition, should you be interested in speaking with a former MyChargeBack client in or around Utah, we can certainly provide a few numbers for you to call.

  7. gillian bernobik says:

    Hi, I have been scammed by a company called OT Capital. I have told them I had no experience trading and they said they would teach me. At the same time they were very influential and pushy in to making take advantage of a trading opportunity that was happening that day. How convenient! They gave me figure of how much money I could make if I invested a minimum of $2000 that day to open up a standard lot AUDUSD, USDCAD,EURCHF,GBPUSD,USDJPY. as the market was volatile. I did, and I saw the figures go from negative to positive as they say this is how it starts with all trades.i ALSO WAS TOLD TO INVEST MORE FOR THE 1ST OF EVERY MONTH world trade is better with Gold & Oil, luckily I had no more money to invest…After it went to green (positive) my so called on screen figures plumped into the red and I found myself chasing my money and further listening to their ‘senior manager’s’ advice to recover it back. Phone call after phone call following persuasive so called expert instructions left me out of pocket within 5 days of $7650. I would not answer there phone calls after this I was afraid … I am bitterly upset and depressed I was looking for a a way of increasing our money to help pay bills. Double Whammy. . Now looking at legal action and possibly charge back. This was funded with my visa credit card. Is there any way I can get my money back? MyChargeBack came on line when I put out there about a scam are these people in cahoots with these people he also said his name was Rami….. rings alarm bells, I have sent them a deposit but have not heard anything back from them, so I think they are also part of the scam……………now I have reported them to our federal government ………….don’t know what to do now…………..

    • kenorb says:

      OT Capital got images instead of their name on the bottom, so definitely they’re trying to hide. These are not brokers, but criminals. They get you into belief that they’ve invested your money, but your money never touched any trading account, they lost your money on the demo server, and your money went one-way straight to their mafia bank. Keep as much evidence you can.

  8. Matthew says:

    Hi, I have been scammed by a company called Tradeo. I have told them I had no experience trading and they said they will teach me. At the same time they were very influential and pushy in to making take advantage of a trading opportunity that was happening that day. How convenient! They gave me figure of how much money I could make if I invested a minimum of £1000 that day to open up a standard lot Brent oil as the market was volatile. I did, and I saw the figures go from negative to positive as they say this is how it starts with all trades. After it went to green (positive) my so called on screen figures plumped into the red and I found myself chasing my money and further listening to their ‘senior manager’s’ advice to recover it back. Phone call after phone following persuasive so called expert instructions left me out of pocket within 5 days of £3000. I have threaten them, I said I want my money back. They say they will help me get it back but I have to invest. I am bitterly upset and depressed when really I have initially found them on a job site where I was looking for a job as I’m unemployed. Double Whammy. Do not trust Tradeo they insist that you fail without telling you and they win either way. Now looking at legal action and possibly charge back. This was funded with my visa credit card. Is there any way I can get my money back?

    Also they are based in Cyprus, but contact me from a London number but they do not physically exist in London.

  9. Ric says:

    Hi,

    Can someone please give me some confidence in this company. mychargeback.com? i have been scammed by this binary option company and ive already filed a chargeback through the banks but ive been told its more likely to be rejected and mychargeback.com or winchargeback can help?

    Any confidence guys please.

    • roberto says:

      Hi everybody. first of all sorry for my bad english. I was cheated by a dishonest broker for a large sum of money. I contacted mychargeback.com and they asked me 500 pounds to start with. then another 500 pounds to go on. this only for the money paid with the card. for the wire transfers, they asked me for $ 4,000 and I do not know why they’re pounds for cards and dollars for wire transfers.
      then I turned all over the internet and I did not find (ONE) I say (ONE) review of someone who has had the money back successfully

    • Reg T. says:

      Yes, I used Mychargeback and was super impressed by their professionalism, honesty, knowledge, and follow-up. Mine was a particularly complicated case that involved two credit cards from two banks. I can say that I could never have gotten my money back without them. They never gave up. They know so much more than the banks do that one of mine, which was a very skeptical bank, finally yelled “uncle” after MCB kept citing specific Visa rules and regulations that the bank didn’t know about. I have no reservation in recommending them and will tell you even more — if they can’t get your money back then no one can. Good Luck.

  10. Mark Prince says:

    So….on that bombshell it appears we are all up shit creek without a paddle….i to feel scammed by StoxMarket and these companies are getting away with it…the thief is always one step ahead of the good guys,,,,i know someone who had their 60k Mercedes stolen cos a scanner picked all the information from their keys in the house….what chance has the littleman got.

  11. GASMELBARI MUSTAFA says:

    I’m also a victim of a binary scam. I have just signed a contract with mychargeback.com. I think they are serious people. I’m going to continue with them and put a feedback here as soon as I get positive results.

    • Stone G. says:

      I also have been scammed, and lost all of my savings, from 2 fake brokers in UK. ( Toroption and Plusoption ). They are real big scambugs.!
      I haven’t made a contract with mychargeback.com yet, as it’s difficult to trust anyone at the moment.!

      Please inform us other, if they have been honest to You and succeded to refund Your deposits.
      Right now, I hope and pray, that you succed and not experience another fraud.

    • Mark says:

      Hi

      Did you recieve positive news from my chargeback yet?

    • Abdul says:

      So did you get your funds back with their help?

    • tamara says:

      Did you have any succes with mychargeback.com?

    • Caryn says:

      Is there any update on whether you were successful?

  12. Peter says:

    Has anyone dealt with Olsson Capital? I invested EU12500 with them and after less than 30 days I got suspicious and read up about scam traders. I asked for deposit back and I was told I can only get it back after trading 30 times with bonuses. I made contact with mychargeback who called me and said I need to make a payment of $850 up front. I don’t know what to do can you please help with some advise?

  13. Dominic says:

    I have been scammed of a lot of money from 2 fake brokers and after speaking to loads of compares and people I decided to give Mychargeback a go. They are NOT scam artists and although we are still working on the banks, I think they are doing a great job. SO far their initial letter to one company got me back nearly £10,000. Although, after being scammed I didnt believe any review I read of anybodies, I stand by these guys…worth a try in my book and I am glad I am using them.

    • Abdul says:

      Hi Dominic so you mean to say we can trust them as a recovery agent ?

      • Dominic says:

        Thats what I am saying. They are not out to scam the victims like the brokers or possibly others out there. Mychargeback are legitimate and weather or not they are successful with my or anyone elses case, it is not going to be through lack of trying very proactively.

  14. Mozza says:

    I used Greenfields Capital SCAMMERS!

    I am having problems in getting my money back, they wont answer me back.

    Ive reported them to the Payment System Regulator http://www.psr.org.uk who told me they are illegal and are not allowed to trade in the UK. The so called trading platform they use is in fact a training platform and is only on their server and does not connect to the trading market in any way, So people think they are trading and making money when in fact it’s a very clever SCAM !

    Once i mentioned i will take it to the fraud police they have suddenly replyed that they will try and refund me. Hmm no money yet after a week.
    I hope this helps other people in my position. PLEASE DO NOT USE THIS COMPANY!

    • Mozza says:

      I have now contacted mychargeback.com PHEW!

      • Mozza says:

        I haven’t used mychargeback.com yet as it’s difficult to trust anyone at the moment.
        All i have done is threaten Greenfields Capital with legal action and since then they have answered my emails?

        I will keep you posted if i get my money back.

        Happy New Year 2018

        • Abdul says:

          Moazza waiting for your latest reply if you got successful in recovery of your funds

        • Peter blanchard says:

          I have signed up for mycharge back gave them first payment, second payment due when my case is ready for bank. After getting all my deposit detail and story, they first send a email to the brokerage outlining the theft of your money then take it to the bank. Mine is nearly ready for bank
          I’ll let everyone know the outcome. My scammers were Sternoptions!!!

        • Rory says:

          They did me out of 7500 please someone help get my money back

    • abdul says:

      I was scammed by same broker Greenfieldscapital. Can you advise me how to get back my funds or should I forget?

      • Mozza says:

        Hi Abdul
        i am still trying to get my money back from Greenfields Capital. I have £10000 with them.
        If i am successful this way i will tell you how i did it.

        I have not used mychargeback yet as i cannot afford the fee of $850.
        It is very difficult to trust anyone at the moment.

        • Fpeivissa says:

          Hi, I m in the same situation but with Stox Market, I m still fighting to get back my money, but I can not decide yet to hire mychargeback.com I don t really like that they asked for $ 850 in advance before start, It makes me feel the same like with the broker… I read a lot of good things about them but is a lot of money to start and then 25% of the recovered money. I will try with the bank first and see what happened… Did you try them finally?

          • Mozza says:

            Hi i still have not tried them. I am like you …. who can i trust ?

            I live in the UK and I am trying to find an english company, but i have had no luck.
            With my broker i sent an email to tell them ” they have 14 days to return my money and if i do not receive the money i will take legal action and contact the fraud department.”

            When i sent this, my broker suddenly sent an email saying they will try and refund me?? so far nothing.

            it might not work for you, but it is worth a try to be forceful to make them worried.

            I hope this helps.
            If you have a fraud department in your country or a financial department. I would report Stox Market to them, they might help you ?

      • Mozza says:

        Hi Abdul
        Have you tried this ?

        1,log in to greenfeilds capital
        2,go to my accounts
        3,click on withdrawal
        4,select the amount you deposited only (do not include any bonus)
        5, you will have to wait 4-5 days for confirmation.

        I don’t know if this will work for you. Good luck.

        If they call and tell you to cancel …….. DO NOT CANCEL the request.

        • fpeivissa says:

          Thanks!! Stox Market is in UK too, at least I received calls from London Numbers, even they had a contact number in Switzerland in their emails, but when I called back the UK number they were there. I was thinking about fraud department too, but It should be UK fraud dept, because I m based in Spain but the scam is online from a UK based company. Do you have any contact from UK fraud dept. please? Will be very useful for me, at least to write to them and know what to do. I m still in contact with Stox Market, the trader told me that she asked financial dept to withdrawal back my money, but I don t really trust her… Anyway will give them a couple of days to see what happened, I don t trust anybody right now. They all look so pro and then are all scammers…
          About mychargeback, they are also in UK as the number where I received their calls is from UK.
          Hope you can solve your problem !!!

          • Mozza says:

            The problem is, because this type of fraud is new it is very difficult for the authorities to help.

            In England the action fraud police unfortunately cannot help get your money back. You can call or go online but they will just monitor Stox Market.
            https://www.actionfraud.police.uk

            The other company I called was
            https://www.psr.org.uk
            +44 20 7066 1000
            These guys will tell you if the company is allowed to trade.
            Now if Stox Market are not allowed to trade in UK, when you send a strong email you must mention that you have spoken to the PSR.

            The other company i contacted was
            https://www.fca.org.uk
            +44 207 066 1000

            These 3 companies will take the details, but cannot get your money back.

            Now i looked into mychargeback and they are from Canada and have an office in USA, but the UK number is from a VOIP number (internet number)
            i know this because i asked the guy who i called
            Nathan Anderson

            (USA) 1-888-350-8030 | (UK) 44-20-806-80493
            (CAD) 1-647-946-8583 | (AUS) 61-280-155-645
            Ext. 1005
            Skype: support.mychargeback.com

          • Mozza says:

            Hi i found this article for you i know it wont help.
            https://www.fca.org.uk/news/warnings/marketier-holdings-trading-stox-market

            If you search google uk and put in ‘Stox Market scam’ and there you will see many other people with this problem maybe here you might find someone who has had success?

            Buena suerte para ti 🙂

        • Abdul says:

          Hi mozza thanks for keeping us update I thought u r from
          Middle East.anyhow I tried to clink on the withdrawl link before and I am stuck with 2kUSD and I don’t have an option of withdrawal any more. If I give me ur email id or email me at askhanz@icloud.com I can share u their email . But mike valery my so called account manager made or force me to trade on currencies on max leverage which suppose to expire in 30 Dec after an hour I saw my all trade unsuccessful or lost.now I don’t know how to threat them even coz in email I did it but I received one email for capital protection etc where they say deposit some amount as deposit protection of capital which should make my account funded more than the bonus which I had in total. Which doesn’t make any sense so obviously I can’t after such scam. So if u can contact on my behalf or tell em the way to do it I will do to recover my funds.
          No one has still confirmed if muchargeback has worked for them.

          • Dominic says:

            Mychargeback have been dealing with my 2 cases of being scammed. Its looking like it will be unsuccessful. Their initial contact though did prompt one of the scamming scumbag to return £9000 of my money so they did have some success for me.

    • abdul says:

      I sent the email to email id mentioned above but no reply. I wonder if you got already some feedback from the authorities??

      Thanks

      • Mozza says:

        Hi Abdul
        Have you tried this ?

        1,log in to greenfeilds capital
        2,go to my accounts
        3,click on withdrawal
        4,select the amount you deposited only (do not include any bonus)
        5, you will have to wait 4-5 days for confirmation.

        I don’t know if this will work for you. Good luck.

        If they call and tell you to cancel …….. DO NOT CANCEL the request.

        • fpeivissa says:

          Thanks Mozza !!! Internet number sounds not so serious… I ll send an email to Stox Market telling them I ll take legal actions and forward claims to all this organizations you mentioned, to see what happened. Anyway I m still working with my credit card company to get a chargeback.
          Thank you for your help.

        • Sonia says:

          Hi there
          From experience the withdrawal has to be approved by the so called broker. So you are stuck.
          I am considering Mychargeback but am very apprehensive.
          Regards Sonia

  15. Abdul says:

    Just now Norman H called me and explained how they can recover my funds initial deposit of 375$ is required and then another of the same and once funds collected 20% of that amount has be paid to them ? Guys guide me pls

    • Joseph says:

      Hi Abdul, I am also about to make a deal with Norman H of mychargeback.com since I am also a victim of binary scam. He told me that the intial fee is $ 425 then another same amount when they process the documentation then 25% of the amount collected will be paid to them. Do you think that they can lower tbeir service fee on a case to case basis since it is much lower to you. Do you think they are scammers to? How about any opinion on Greg Z testimony below? Hope we can have a clear and honest comments or testimony from mychargeback.com clients here. Best regards to everyone.

      • Dominic says:

        As I just wrote before, Mychargeback.com are currently helping me. They are NOT scam artists and seem to be doing a very good job. Weather I get my money back or not remains to be seen but so far I got £10,000 back simply from their first letter to one of the companies so I am assuming they have some clout.

      • Sonia says:

        Norman requested 780 dollars from me? And 20% of the monies recovered. That is a steep amount of money. The rand dollar exchange is high on my side 🙁
        I invested 7000 dollars I can’t even tell my husband. I need to get the monies back

        • Gregory says:

          Sonia, are you from South Africa? Where did they phone you from, because, the guy that phoned me from my chargeback (Rami Klugman) said he was in Israel?? I really don’t know who to trust.

  16. Nienie says:

    Please warn me in time if this is a scam. They also offered me there help after I was scammed by a binary company.

  17. Greg Z. says:

    You asked to hear from an actual client and I’m one of them. I didn’t even know what a chargeback was, let alone that I was entitled to one because binary options scams are frauds. I contacted Mychargeback.com and provided them as requested with copies of communication with the fake brokerage as well as with my bank. They prepared the documentation I needed to submit to my bank and conference called with them over the phone and, as a result, the bank processed my request for a chargeback. I received my money back just about a month later. I could never have done that without them. This is a serious company and they provide a serious service.

  18. Michelle says:

    My Charge Back is just another money making scam

    • Kitti Goh says:

      Were you really scammed by them? I’m. I am considering using them to recover my money

    • Nienie says:

      Please tell me why you are saying this. I am on the point of making use of their service.

      • Mange says:

        Hi, what har been the outcome here? Just har a discussion with them and receivwd their offer.. have been scammed and looking for assistance trying to get the money back.. seems as all are frauds…

    • abdul says:

      your decision is still the same?

    • Dominic says:

      They are not Michelle. They are legitimate

      • Mark says:

        Can you show some sort of proof of this? Are they legitimate?
        Have they recovered funds for anyone?

        • Dominic says:

          I cant send you my documents Im afraid but as I stated they are legit. What I have learned tough is that the banks are as crooked as the scammers and I will tell you now, if you used a MasterCard, you can kiss your money goodbye…Thats what I have done sadly! MCB, did get me back £9000 from 72 Option with the first document they sent so some good came from using them

    • Pj says:

      Is this just an option or do yo have facts

  19. David says:

    I suspect that MyCargeback.com is, itself, a SCAM. Reason. I ALMOST got into bed with FM-FX but, after some investigation after my initial contact with them via Facebook, and finding that they had a terrible track record of not doing what they promised and not giving refunds, told the person who kept phoning me to GO AWAY and NEVER contact me again. I had not put ANY money with them … then, lo and behold, three days later I get an unsolicited email from “info@mychargeback.com” offering their services to get my money back!!!

    HIGHLY SUSPICIOUS

    • John Kane says:

      Thanks for letting us know David.

    • Mange says:

      So you mean they are all in bed.. was my thought as well.. are there any serious players in this world..

    • abdul says:

      David still you stand with your words?

    • jason says:

      I would like to share a similar experience: I suspected i was scammed by one vendor company, so i contacted MyChargeback.com by email but by the time they called me back i had already begun negotiation on my own with the company that i suspected may have scammed me; i felt i would be able to probably recover most of my money by myself, so by the time MyChargeback called me i told them am already in negotiations with the company that i suspect may have scammed me and i don’t need to unecessarily alarm that vendor that i will be appointing Mychargeback.com to follow up on my money in case the vendor refused to return my money. They agreed but insisted i sign up with them by paying 50% of their upfront fee of USD 850. I made it very clear that if the outcome of my already begun negotiations with the scam vendor are successful then they will not pursue any work and will refund me my $425. So they said they will not begin any work pending instructions from me. I was eventually actually able to recover all of my money through direct negotiation with the vendor that i suspected was a scam. So when i told Mychargeback.com that and demanded they return my $450 as agreed previously with them they refused saying they already begun their research work ! They broke the agreement we had, did ABSOLUTELY no work for me that contributed in anyway in recovering one dollar from the vendor and in the end the vendor that i suspected may have been a scammer returned all my money while Mychargeback cheated me with $425. They seem TOO eager to immediately get you to sign a contract and pay 50% of a somewhat large fee while promising no real benefit. They will also charge 25% of any amount recovered but will deduct the initial fee. I was very dissappointed with their lack of integrity, they criticize scammers but they reek ‘rip-of’f / scammer’ i would for sure avoid them i were you. a totally lously and untrustworthy company. They are a rip off !

      • Rory says:

        Cheers Jason I’m trying to recover 7500 greenfields capital scammed me just before Christmas the scumbags got in contact with mychargeback.com today they were looking for 350 euros up front and other 350 for some bullshit paper work and 20% of my money if they recovered thanks for letting me know my chargeback.com are scumbags aswel

      • Alan says:

        Mychargeback.com can only help you if you can help yourself. Its as simple as that – they do not have any expertise or legal background. IF they can get your money back, so can you!

        My story is very similar to Jason, I paid and then recovered the money myself. MCB did not lift a finger to recover my money.

        I have spoken to others who have dealt with them and its the same thing – they take on any claims that come there way and then deal with the fact that they cant deal with it.

        I need to repeat this again so everyone understands:

        ANYTHING MCB CAN DO, YOU CAN DO YOURSELF.

        they are a bunch of ex-binary scammers holed up in a derelict office getting the last squeeze of their scam juice, nothing more.

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